Refunds

Product Inspection Upon Delivery

Upon receiving your order, please inspect the product for defects or shipping errors before use. Should you require a return or exchange, you must notify us within 7 days of delivery. Requests made after this period cannot be considered.

 

Returns & Refunds

For eligible returns, refunds will be processed within 24 hours of approval.

 

Refund Timeframe

Once processing is complete, you will receive a confirmation email. The time it takes for the refund amount to be credited varies depending on the payment method and financial institution: Credit/Debit Cards: 1–15 business days

 

Expired Payment Cards

For security reasons, refunds will only be credited to the original payment card. If your original card has expired: Contact your card issuer (bank/financial institution) – they will facilitate the payment allocation.

 

Differences in Refund Amounts

Discrepancies may occur due to the following:

· Bank processing fees

· Exchange rate fluctuations between the payment and refund dates

· Installment payment fees (if applicable)

· Refunds are based on the amount actually paid (not the list price)

For transaction-specific questions, contact your financial institution.

 

Important Notices

Original shipping and insurance premiums are non-refundable.

This policy does not affect your statutory consumer rights.

 

Payment Methods

We accept:

· Credit cards

· PayPal / Klarna/ Twint

Method availability depends on Order type/value. Please check this during checkout.